Backflow BaseBackflow Base Help

Card payments

Connect your Stripe account so customers pay by card.

Connect your own Stripe account, and customers pay by card when they book. Phone bookings get a link to finish paying. Money goes straight to your Stripe account. Backflow Base takes no cut; Stripe charges its own fees.

Only the owner can connect or disconnect Stripe.

How to connect Stripe

  1. Go to Settings → Company → Card payments.
  2. Click Connect Stripe.
  3. Sign in to Stripe, or create an account, and approve the connection.
  4. You come back to Backflow Base and see Stripe account connected.

The status line then shows one of:

StatusWhat to do
Not connectedClick Connect Stripe.
Connected — Stripe needs more details before you can take cardsFinish your details in Stripe.
Taking cards — finish payout details in StripeAdd your payout details in Stripe.
Taking card paymentsNothing. You're set.

After you change something in Stripe, click Check again.

What changes when you take cards

  • The booking page takes payment when the customer books. Without Stripe, it says the customer pays after the test.
  • Each booking gets its own pay link.
  • You can send a client account a card pay link for bulk tests.

Refunds

Make refunds in your Stripe dashboard. Cancelling a job in Backflow Base doesn't refund it.

How to disconnect

Click Disconnect. New bookings then pay after the test.

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